Privacy & Data Protection

1. General

We may revise these Terms from time to time. The changes will not be retroactive, and the most current version of the Terms, which will always be here, will govern our relationship with you. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

2. Privacy

We believe you should always know what data we collect from you and how we use it, and that you should have meaningful control over both. As part of our ongoing commitment to transparency, and in preparation for new data protection laws, we’re updating our Terms of Service and Privacy Policy to empower you to make the best decisions about the information that you share with us.

These updates will take effect on May 25, 2018. By using our website on or after that date, you’ll be agreeing to these revisions. You should read below in full, but the key updates in our Privacy Policy include:

  • More clarity about why we use your personal data. Give you more clear and detailed information about your collective rights and responsibilities with respect to your privacy and personal information.
  • More focus on the controls we offer you over your personal data. Make it easier to control the information you provide us.
  • More detail about the measures we have in place to keep your personal information secure.
  • Actions to prevent harm, comply with law, serve the public interest, and keep e-rubber safe and welcoming for everyone.

We’ve also updated our Terms of Service so that we have one set of terms for, and to clarify that you must have rights to the content you share on our service.

3. Data Processing

These Data Processing Terms will only apply to the extent that the Data Protection Legislation applies to the processing of Customer Personal Data, including the processing is in the context of the activities of an establishment of Customer in the EEA; and/or Customer Personal Data is personal data relating to data subjects who are in the EEA and the processing relates to the offering to them of goods or services or the monitoring of their behaviour in the EEA.

4. Data Protection

Participants have the right to access their stored data, to rectify them if required and to object to the storage of their data for legitimate purposes. We would like to keep your information up-to-date, you may change any of the basic information we keep about you at any time.

We may also use the Information we gather to notify you about important functionality changes and alterations to the Website, or offers of products, services or information that might be of particular interest to you. By submitting your Information and ticking the requisite boxes on any order form or when subscribing to the services available on our Website, you expressly consent to such use and transfer, to the extent permitted by applicable law. If at any time you wish to stop receiving our newsletter or any other information you may have requested from us or any other company, please email or write to Customer Services. takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. Your transaction is secure in that you would pay nothing in the event that an unauthorized charge was made to your credit card after purchasing from However, cannot guarantee the security of any information that is disclosed online.

5. How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

6. Your Content

The information collected by the aforementioned entities when you register with us at the website is generally used to communicate with you and improve our services where possible, and specifically, to process payments or enable third parties to carry out technical or commercial supporting functions.

In addition to personal data such as name, e-mail address, delivery address, billing address, we also analyse data about participants in order to provide a safe shopping environment for all users. Examples of the data we may collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet, login, password, computer and connection information such as browser type and version, your operating system and platform, the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time), cookie number, products you viewed or searched for, your purchase history, personal preferences and any phone number recorded or used to call our customer services number. In using the Website you accept that your personal data may be used for such purposes.

We will not sell, distribute or disclose information about you or your personal usage of the Website without your express consent or unless required or permitted to do so by law.

7. Website Account

In order to register an account (“Account“) on this Website, you need to either:

provide your name and email address and personal details to become a partner of this Website (“Partner“) to gain access to the private content on this Website you’ve requested access to
complete the Registration / Checkout by providing billing and personal details and become a customer of this Website (“Customer“) and access the Services and products you’ve purchased.

You must provide legit, accurate, current and complete information about yourself when completing the forms. If any information provided by you is not legit, accurate, current and complete, the Company has the right to cancel your account and refuse any and all current or future use of this Website.

The Company reserves the right to cancel your Username and Password without notice if the Company becomes aware of any breach of these T&C by you.

You may cancel your Account at any time. Please contact us at [email protected]

8. Cookies and Tracking

In addition to the information which you supply to us, information and data may be automatically collected through the use of cookies. Cookies are small text files the Website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve the Website for you. Cookies also allow us to count the number of unique and return visitors to our Website.

You can configure your Internet browser to accept or reject certain cookies or inform you when a cookie is saved. No cookie can identify a user for more than twenty-six (26) months

We do not cross the information recorded in the cookies with the personal information collected at the time of your registration on the Website or with your online activity.

We may monitor customer traffic patterns, Website usage and related Website information in order to optimize the use of our Website and we may give aggregated statistics to a reputable third-party for analytic purposes, but these statistics will include no information personally identifying you.

9. Server

Encryption of Data Transmission. The transfer of data between your device / your web browser and our servers is done using Transport Layer Security (TLS) Advanced Enncryption Standard with 256-bit key length. This ensures that sensitive content such as usernames, emails, passwords and uploaded documents cannot by accessed or hijacked during transmission.

Regular Security Updates. The operating system and the software of our servers is regularly updated. This way it is ensured that any safety issues caused by identified vulnerabilities are corrected in a timely manner and cannot endanger the integrity of our servers.

Network Firewall. The network firewall is blocking traffic from suspicious address ranges and ensures that only permitted connections (e.g. encrypted connections to the e-rubber WebServer) are established.

Application Firewall The application firewall automatically monitors and verifies all transferred parameters for validity. This way, all requests leading to web server overloads or malicious activities are tracked and blocked

10. Physical Server, Server Security

Our databases and web servers are hosted by Hetzner Online GmbH in Germany. The physical security, network security and system security are ensured by technical and organizational measures in accordance with the current state of technology. These include, for example, the video monitoring of workplace, logging of hardware accesses, redundant connections to the network and centralized backup servers.

11. Internal Procedures

We review and revise our policies and procedures we follow to implement them. Access to our internal systems has now only been restricted to only authorized personel who are certified to use. In addition, we have installed 2 Factor Authentication on the applications we use and the Internet usage policy within our network has been upgraded.

At the same time, procedures for vulnerability management, risk management, disaster recovery and business continuity have improved by means of an internal audit.

12. Technical and Organizational Measures

Appropriate technical and organizational measures have been implemented and substantiated, taking into account, inter alia, the purpose of the processing and the state of the technology used.

Examples of such measures include:

  • Privacy and protection of personal information
  • Guideline for the rights of data subjects
  • Access control
  • Information classification and handling
  • Physical and environmental-related security for end users
  • Data backup
  • Protection against malware
  • Cryptographic and security measures
  • Communication security