Shipping goods to certain countries is affected by export controls and ongoing international sanctions based on the type of goods, the origin and destination country, or the parties involved in the transaction.

Shipping Options

We work with many transport companies such as:

  • DHL
  • UPS
  • TNT
  • ACS (for domestic destinations)

There are two alternative methods of shipping for receiving products from our online store:

Delivery Time: 1 to 5 business days after dispatch.Delivery Time: 3 to 10 business days after dispatch.

Dates & Delivery Time

The delivery days are Monday to Friday. Delivery times of the respective Transportation Company apply. You may find indicative transit times in the table below:

EUROPE1-2 days3-5 days1 day3-5 days1-3 days5-7 days
ASIA2-3 daysN/A1-3 daysN/A3-5 days7-10 days
AFRICA2-3 daysN/A2-3 daysN/A3-5 days7-10 days
AUSTRALIA2-3 daysN/A2-3 daysN/A3-5 days7-10 days
NORTH AMERICA2-3 daysN/A2-3 daysN/A3-5 days7-10 days
SOUTH AMERICA2-3 daysN/A2-3 daysN/A3-5 days7-10 days

* For certain occasions, the delivery is possible on Saturdays (if requested in order).
** For remote locations the above mentioned time may vary.

You may find DHL remote locations here
You may find UPS remote locations here
You may find TNT remote locations here


Shipping Cost

Transport costs are calculated according to the volume and weight of the order. The calculation is done in the cart and checkout pages by typing in the delivery area code.

Customs Clearance Cost and any applicable Tax applies to the order is borne by the client.

Order Tracking

Every time we send a packet to a client the respective tracking code is also sent by email in order to track your order.

Order Delay

Your order may be delayed for the following reasons:

The product has been delayed by our supplier. In order to be able to offer you very competitive prices, we order our products from a very wide range of suppliers either domestic or international. However, there are cases where an order may be stuck in the customs office or in the carriage. In such a case, we will contact you to ask if you would like to deliver your order without this product or suggest an alternative. This item will be sent to you immediately after we have received it in our warehouse.

The product you ordered has already been removed and is unavailable: Among the 2,000 products we exhibit in our online store, there are rare cases where their supplier suddenly and unannouncedly announces that they are being removed. In this case an employee of our company will contact you directly to give you all the alternatives.
During periods of extreme weather or strikes, and in any case of force majeure, which may affect the delivery and delivery of your order.

If it is impossible to communicate with you by phone and / or e-mail (if there is a problem with your order, either in relation to the product or in connection with the payment) because your data that you have entered are not properly updated. In any event, the delay shall not exceed thirty days from the date of conclusion of the contract.